INFORMATION WE COLLECT
We collect various kinds of information that you provide to us, as well as information we obtain from your use of the Sites. Some of the types of information that we collect include:
Generally, we do not consider Usage Data as Personal Information because Usage Data by itself usually does not identify an individual. Personal Information and Usage Data may be linked together. Different types of Usage Information also may be linked together and, once linked, may identify an individual person. Some Usage Data may be Personal Information under applicable law. If you want to stop the collection of your Location Data, you may do so by adjusting the privacy settings on your browser and uninstalling the Sylvan In-Home mobile application.
Sylvan In-Home may share information which does not include your Personal Information with certain third parties in order to enhance the Sites. Although some browsers allow you to indicate that you do not want certain activities tracked, we are not currently obligated or able to comply with such indications and we may not do so. Sylvan In-Home cannot control the security of information generated by a user through certain third-party services and social networking sites.
Certain third parties that work with Sylvan In-Home may also collect your Personal Information on our behalf. For example, but not as a limitation, Stripe Connect may collect payment information from parents and tutors, and Checkr may collect your Social Security Number, Federal Employer Identification Number (if applicable), date of birth, and other such information for background check purposes for tutors. We urge you to review their privacy policies at https://stripe.com/us/connect-account/legal and https://checkr.com/privacy-policy, respectively.
HOW WE COLLECT INFORMATION
To find out more about Data Collection Tools, including how to manage and delete cookies, visit www.allaboutcookies.org. Some web browsers (including some mobile web browsers) provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer, tablet or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although you are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Sites.
HOW WE USE YOUR INFORMATION
We may use the information we collect for any of the following purposes either in an individualized or aggregated manner:
HOW WE SHARE AND DISCLOSE YOUR INFORMATION
We may share and disclose information as described at the time information is collected or as follows:
INFORMATION STORAGE AND SECURITY
We employ industry-standard security measures designed to protect the security of all information submitted through the Sites. However, the security of information transmitted through the internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data. Users of the Sites are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of our digital services. In order to protect you and your data, we may suspend your use of the Sites, without notice, pending an investigation, if any breach of security is suspected. Access to and use of password protected and/or secure areas of any of the Sites are restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.
It is important to us that you are able to access and review the Personal Information we have about you and make corrections to it, as necessary. You can visit your account to manage and correct some of the information we have on file about you; however, once you submit certain information, you will not be able to modify it independently without the help of a Sylvan In-Home representative. You will also be able to opt-out of certain marketing and promotional communications by changing certain settings in your account. If you have any questions about how to access or manage your Personal Information, please contact us at firstname.lastname@example.org.
LINKS TO OTHER SITES
CALIFORNIA PRIVACY RIGHTS
Under Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the California resident has an established business relationship certain information with respect to the types of Personal Information the business shares with third parties for those third parties’ direct marketing purposes, and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To exercise your rights, if you are a California resident, please e-mail us at email@example.com with “Request for California Privacy Information” in the subject line and in the body of the e-mail. Be sure to include in the request sufficient information for us to identify you and/or your student.
If you are a minor in your place of residence, you may use the Sites only with consent of your parent or legal guardian. Per the requirements of the Children’s Online Privacy Protection Act (COPPA, Sylvan In-Home does not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other Personal Information to Sylvan In-Home via the Sites or any other means. If we learn that we have collected information from a child under the age of 13 without first receiving consent from his or her parent or legal guardian, we will use the information only to inform the child that he or she cannot use the Sites and we will delete the information provided. If you are the parent or legal guardian or someone under the age of 13 who may have provided Sylvan In-Home with Personal Information without your knowledge or consent, please contact us at firstname.lastname@example.org to have the information removed.
IMPLIED CONSENT UNDER CASL
Persons in Canada who contact us and/or provide their telephone number or email address are providing implied consent under Canada’s Anti-Spam Legislation (CASL) for us, our affiliate companies, and our Sylvan In-Home tutors to send them electronic marketing communications under CASL. See here for contact information for us, our affiliate companies, and our tutors, as required under CASL. If you do not wish to give this consent under CASL, please do not provide your telephone number or email address. You may cancel this implied consent at any time by opting out.
By e-mail at:
By postal mail at:
Sylvan In-Home, LLC
4 North Park Drive, Suite 500
Hunt Valley, MD 21030